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Client Services Assistant (Contact Tracer / Extra-Help) Placer County

Date Posted: 6/1/2020

Employer: Placer County

Salary Range: $21.10 - $26.35/hour

Contact: Placer County Jobs

Phone: 530-886-4067

Website: https://www.jobapscloud.com/Placer/sup/bulpreview.asp?R1=2020&R2=16804&R3=01

Closing Date: 12/31/2020

Job Description:

The Department of Health and Human Services, Public Health Division, is currently accepting applications for the assignment of extra-help Client Services Assistant (Contact Tracer) in response to the COVID-19 pandemic. Duties include performing a wide variety of tasks including, but not limited to, making phone calls to index COVID-19 cases; eliciting information from phone contact around dates of exposure, exposure setting, demographics; and documenting conversations and information obtained through phone interviews. Individuals in this assignment will be required to work weekdays, weekends and/or evening hours. The ideal candidate will possess strong listening and communication skills; have experience conducting phone screenings/ intakes; feel comfortable asking follow-up questions to gather more in-depth information; and experience documenting data into a data entry system. *Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. Upon successful completion of a foreign language proficiency exam, an additional 5% bilingual pay will be paid to employees who use a second language on a regular basis in the normal course of business. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applications in this recruitment are screened on a weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. Placer County is an Equal Opportunity Employer

Requirements:

See job announcement on our website.

Application Procedures:

Please visit our website for more information and to apply.